FREQUENTLY ASKED QUESTIONS

+ Is Aqua Spin a self-service laundromat?

Yes.

+ What are your hours?

We are always open. 24 hours a day, 7 days a week.

+ Do I have to bring my own detergent?

Yes. Laundry supplies are also available at adjacent retailers and in store vending machines.

+ Do you have parking?

Yes we have off-street parking.

+ What forms of payment do you take?

EFTPOS, credit, debit cards and the Speed Queen Payment App

+ What is the Location Code for the App?

Glendene 060201, Goodwood Heights 210502, Onehunga 106103.

+ How much does it cost?

This depends on the machine you use and the cycle you select. A 10 kg wash starts from $3.20 and a 14 kg dry starts from $1.20 for 8 minutes.

+ Do you offer discounts or special pricing?

Yes App users get a $5 Bonus Credit plus regular Rewards. We also offer specials and off-peak pricing from time to time. Check out our Facebook page to keep updated.

+ How do I get a receipt?

Go to www.receipt.cashless.nz. Available after the machine cycle has finished.

+ What size machines do you have?

We have several sizes of washer and dryer. Please see Essentials.

+ What should I do if my machine develops a fault?

Call 0800 27 80 27 for assistance.

+ How often is the laundromat cleaned?

The laundromat and machines are cleaned daily.